Smarta Healthcare, Bedford

Installed in 08/2023

“The Sintesi robot has had a profound impact on our warehouse team, streamlining the management of numerous totes delivered by suppliers. Previously time-consuming manual tasks such as picking, stocking, and date checking have become obsolete, courtesy of our robotic assistant, P.A.M.”

– Harjinder and Baljit, Owners

Meet P.A.M, our affectionately named “Picking Accurately Machine,” a transformative addition to our daily operations.

The challenges of managing a diverse array of medication requests, coupled with a substantial volume of items, are now a thing of the past.

The Sintesi robot has had a profound impact on our warehouse team, streamlining the management of numerous totes delivered by suppliers. Previously time-consuming manual tasks such as picking, stocking, and date checking have become obsolete, courtesy of our robotic assistant, P.A.M.

Thanks to P.A.M., we can now precisely control stock levels, efficiently remove slow-moving items, and promptly identify expired items with a simple touch of a button. The implementation of the Split Pack module has further empowered us to minimise stock holdings and mitigate losses from part packs of expired medicines.

Strategically installing four exits from our robot has proven instrumental in catering to different community areas we dispense for, creating a seamless workflow within the dispensary. Clear screens on these exits designate whose stock is up next, minimising errors during dispensing and reducing picking errors, ultimately fostering a stress-free environment for our pharmacists. Pharmacy Automation

Tasks that were once laboriously done manually, including picking, sorting deliveries, monthly date checking, and stock management, now afford us considerable time to redirect towards activities that drive business growth. In the realm of modern pharmacy management, having an original pack dispensing robot like P.A.M. has become indispensable.

We are thrilled to express our sincere gratitude to Amrik and Manju from Avonnex for their exceptional service and unwavering support. Their expertise in providing insightful advice, meticulous installation plans, and ongoing assistance with the automation has truly transformed our experience. The invaluable support we’ve received from Amrik and team has not only streamlined our processes but has also instilled confidence in our team. We are grateful for their expertise, prompt responsiveness, and proactive approach to problem-solving. Working with Avonnex has been a truly positive and enriching experience, thanks to the outstanding contributions by the Avonnex team.

Harjinder and Baljit – Smarta Healthcare

By leveraging these automation solutions, pharmacies can streamline their operations, improve patient care, and stay competitive in the evolving healthcare landscape.